Terms of Service

These Terms of Service ("Terms") govern your use of the Vensher Media website and any services provided by Vensher Media, a division of Vensher ("we," "us," or "our"). By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our site or services.

1. Services

Vensher Media provides creative and marketing services including, but not limited to, brand identity, digital marketing, social media management, web design and development, content production, and broadcast media. The specific scope, deliverables, timelines, and fees for any engagement are agreed upon separately in a written proposal or statement of work ("SOW"), which forms part of the agreement between us.

2. Acceptance of Terms

By submitting an inquiry, signing a proposal, or commencing work with Vensher Media, you confirm that you are authorized to enter into a binding agreement on behalf of yourself or your organization, and that you accept these Terms along with any applicable SOW.

3. Client Responsibilities

To enable us to deliver work effectively, you agree to:

• Provide accurate, complete, and timely information, materials, and approvals
• Designate a primary point of contact for communications and decisions
• Ensure that any materials you provide to us do not infringe on third-party rights
• Review and provide feedback on deliverables within agreed timelines
• Pay invoices in accordance with the payment terms in your SOW

Delays caused by late client feedback, missing materials, or unapproved scope changes may affect project timelines and could result in additional fees.

4. Fees and Payment

Fees are set out in your SOW or proposal. Unless otherwise agreed in writing:

• Invoices are due within 14 days of issuance
• Project work commences upon receipt of any agreed deposit
• Late payments may incur a 1.5% monthly interest charge
• We reserve the right to pause work on accounts with outstanding invoices

All fees are exclusive of applicable taxes unless stated otherwise.

5. Revisions and Scope Changes

Each SOW includes an agreed number of revision rounds. Additional revisions or changes to the agreed scope will be discussed and may require a change order with revised fees and timelines. We will always notify you before proceeding with any out-of-scope work.

6. Intellectual Property

Your materials

You retain ownership of all materials, trademarks, and content you provide to us. You grant us a limited license to use such materials solely for the purpose of delivering the agreed services.

Our deliverables

Upon receipt of full payment, ownership of final deliverables created specifically for your project transfers to you, as described in your SOW. We retain ownership of all underlying tools, frameworks, methodologies, pre-existing work, and proprietary processes used to create those deliverables.

Portfolio rights

We reserve the right to display completed work in our portfolio, case studies, and marketing materials, unless you request confidentiality in writing prior to project completion.

7. Confidentiality

Each party agrees to keep confidential any non-public, proprietary, or sensitive information shared by the other party in the course of working together. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law. Confidentiality obligations survive the termination of any project engagement.

8. Warranties and Representations

We warrant that services will be performed with reasonable skill and care. We do not guarantee specific business outcomes, sales results, ad performance benchmarks, or search rankings — these depend on many factors outside our control, including market conditions, platform algorithms, and client-side implementation.

Our website and its content are provided "as is" without warranty of any kind, express or implied.

9. Limitation of Liability

To the fullest extent permitted by law, Vensher Media and its parent company Vensher shall not be liable for any indirect, incidental, consequential, or punitive damages arising from our services or your use of our website, even if advised of the possibility of such damages.

Our total liability for any claim arising from a specific project engagement shall not exceed the total fees paid by you for that engagement in the three months preceding the claim.

10. Termination

Either party may terminate an ongoing engagement with 30 days' written notice. Upon termination, you are responsible for payment of all fees for work completed up to the termination date. We will deliver all completed work and client-owned assets upon receipt of final payment.

We reserve the right to terminate any engagement immediately if a client engages in conduct that is unlawful, abusive, or materially breaches these Terms.

11. Governing Law

These Terms are governed by applicable law. Any disputes will first be pursued through good-faith negotiation. If unresolved, disputes will be subject to binding arbitration or litigation in the appropriate jurisdiction as set out in the applicable SOW.

12. Changes to These Terms

We may update these Terms from time to time. The current version will always be available at this URL, with the "Last updated" date revised accordingly. Continued use of our services after a material change constitutes acceptance of the revised Terms.

13. Contact

For questions about these Terms, or to discuss a specific engagement:

Vensher Media
A Division of Vensher
hello@venshermedia.com